Franklin

Quality assurance : case studies.

Publication:
Atlanta, Ga. : Life Office Management Association, c1988.
Format/Description:
Book
39 p. ; 28 cm.
Series:
Operations and systems report ; no. 90.
Operations and systems report ; no. 90 (April 1988)
Status/Location:
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Details

Subjects:
Insurance companies -- United States -- Quality control -- Case studies.
Quality assurance -- United States -- Management -- Case studies.
Notes:
"Ann Purr, manager, and Faith Hils, editor, prepared this report" -- Foreword.
Contributor:
Purr, Ann.
Hils, Faith.
Life Office Management Association.
OCLC:
23099704