Franklin

Total Quality Management as a holistic management concept : the European model for business excellence / Klaus J. Zink.

Author/Creator:
Zink, Klaus J., 1947-
Publication:
Berlin ; New York : Springer-Verlag, c1998.
Format/Description:
Book
ix, 355 p. : ill. ; 24 cm.
Subjects:
Total quality management.
Notes:
"With 165 figures."
Includes bibliographical references (p. [325]-346) and index.
ISBN:
3540639586 (hardcover : alk. paper)
OCLC:
38120671
Loading...
Location Notes Your Loan Policy
Description Status Barcode Your Loan Policy