Franklin

The experience economy : work is theatre & every business a stage / B. Joseph Pine II, James H. Gilmore.

Author/Creator:
Pine, B. Joseph.
Publication:
Boston, Mass. : Harvard Business School Press, c1999.
Format/Description:
Book
xii, 254 p. : ill. ; 24 cm.
Subjects:
Product management.
Diversification in industry.
Customer services.
Notes:
Includes bibliographical references (p. 207-230) and index.
Contributor:
Gilmore, James H., 1959-
ISBN:
0875848192
OCLC:
40467346
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