Franklin

Empowering the customer : the citizen in public sector reform / Victor Ayeni.

Author/Creator:
Ayeni, Victor.
Publication:
London : Commonwealth Secretariat, 2001.
Format/Description:
Book
x, 63 p. ; 24 cm.
Series:
Managing the public service strategies for improvement series ; no. 13.
Status/Location:
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Details

Subjects:
Public administration.
Notes:
Includes bibliographical references (p. 55-57).
ISBN:
0850926491
OCLC:
50296116