Franklin

Benchmarking in tourism and hospitality industries : the selection of benchmarking partners / Karl W. Wober.

Author/Creator:
Wober, Karl W.
Publication:
Oxon, UK ; New York : CABI Pub., c2002.
Format/Description:
Book
xiii, 261 p. : ill. ; 24 cm.
Subjects:
Tourism -- Management.
Hospitality industry -- Management.
Benchmarking (Management).
Notes:
Includes bibliographical references (p. 234-256) and index.
ISBN:
0851995535
OCLC:
48817653
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