Predictable surprises : the disasters you should have seen coming, and how to prevent them / Max H. Bazerman, Michael D. Watkins.
- Boston : Harvard Business School Press, c2004.
- Leadership for the common good
xiv, 317 p. : ill., map ; 24 cm.
- Emergency management.
- What is a predictable surprise? A preview
pt. 1. Prototypes of predictable surprises. September 11: the costs of ignoring a predictable surprise
The collapse of Enron and the failure of auditor independence
pt. 2. Why don't we act on what we know? Cognitive roots: the role of human biases
Organizational roots: the role of institutional failures
Political roots: the role of special-interest groups
pt. 3. Preventing predictable surprises. Recognition: identifying emerging threats earlier
Prioritization: focusing on the right problems
Mobilization: building support for preventative action
Future predictable surprises.
- Includes bibliographical references (p. 299-300) and index.
- Watkins, Michael, 1956-
- 1591391784 (alk. paper)
|Location||Notes||Your Loan Policy|
|Description||Status||Barcode||Your Loan Policy|