Franklin

Predictable surprises : the disasters you should have seen coming, and how to prevent them / Max H. Bazerman, Michael D. Watkins.

Author/Creator:
Bazerman, Max H.
Publication:
Boston : Harvard Business School Press, c2004.
Series:
Leadership for the common good
Format/Description:
Book
xiv, 317 p. : ill., map ; 24 cm.
Subjects:
Emergency management.
Contents:
What is a predictable surprise? A preview
pt. 1. Prototypes of predictable surprises. September 11: the costs of ignoring a predictable surprise
The collapse of Enron and the failure of auditor independence
pt. 2. Why don't we act on what we know? Cognitive roots: the role of human biases
Organizational roots: the role of institutional failures
Political roots: the role of special-interest groups
pt. 3. Preventing predictable surprises. Recognition: identifying emerging threats earlier
Prioritization: focusing on the right problems
Mobilization: building support for preventative action
Future predictable surprises.
Notes:
Includes bibliographical references (p. 299-300) and index.
Contributor:
Watkins, Michael, 1956-
ISBN:
1591391784 (alk. paper)
OCLC:
56085820
Loading...
Location Notes Your Loan Policy
Description Status Barcode Your Loan Policy