Performance measurement of transportation systems : summary of the Fourth International Conference, May 18-20, 2011, Irvine, California / Katherine Turnbull, Texas A&M Transportation Institute, rapporteur ; sponsored by Federal Highway Administration, Federal Transit Administration, Transportation Research Board.

Washington, D.C. : Transportation Research Board, 2013.
Conference Name:
International Conference on Performance Measurement (4th : 2011 : Irvine, Calif.)
Conference proceedings (National Research Council (U.S.). Transportation Research Board) ; 49.
Conference proceedings / Transportation Research Board, 1073-1652 ; 49
Government document
xii, 102 p. : ill., maps ; 28 cm.
Transportation -- Planning -- Evaluation -- Congresses.
Transportation -- Planning -- Management -- Congresses.
Highway departments -- Management -- Congresses.
Transportation -- Management -- Congresses.
Transportation system management.
"A Transportation Research Board (TRB) conference on U.S. and international approaches to performance measurement for transportation systems was conducted May 18 through 20, 2011, at the Arnold and Mabel Beckman Center of the National Academies in Irvine, California. The theme for the fourth in a series of international conferences, driving change and being driven by change, captured the changing environment in which transportation services are delivered as well as the role of performance measurement in delivering these services. TRB assembled a committee appointed by the National Research Council (NRC) to organize and develop the conference program, which included five tracks: Driving forces for change; Performance-based decision making: the bucks start here; Data collection and analysis technologies; Drivers and applications; and Capturing system performance: new measures for difficult-to-measure topics. Each track consisted of a plenary session followed by three concurrent breakout sessions. These proceedings follow the conference format, with the plenary sessions and the breakout sessions for each of the five tracks presented in chronological order. The breakout sessions and the closing session gave participants the opportunity to provide ideas and suggestions on further research, technology transfer, and training. Research topics identified for potential consideration are listed in the section on concluding remarks. The conference also featured an interactive poster session. Summaries provided by the poster authors are presented in Appendix A. The conference attracted 130 participants from Canada, Germany, Japan, the Netherlands, South Africa, and the United States, and featured transportation specialists who offered real-world expertise on the application of performance metrics and case studies. This range of experiences provided attendees with a comprehensive overview of the techniques and approaches being applied to transportation systems both in the United States and abroad. The speakers reflected on the significant evolution of performance measures since the first conference was held in 2000 as well as the increase in their use throughout the transportation industry. As a key tool for delivering results and establishing accountability for transportation systems worldwide, performance measurement is being applied to gauge and evaluate a wide range of transportation activities, from the efficacy of transit operations and congestion management to organizational excellence, program budgeting, and customer satisfaction. The Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (SAFETEA-LU), the previous federal surface transportation spending bill, expired on September 30, 2009.
Winning performance management strategies for the change game
Preparing your performance management program for reauthorization
Adjusting your performance management program for changes in vehicle and fuel technology
Implications of climate change and sustainability for performance management programs
Performance-based decision making: the bucks start here!
Clash of priorities
Levels of decision making
Lessons learned
The future is now!
Digital breadcrumbs: Mobility data capture with social media
Transforming experiences: from data to measures, measures to information, and information to decisions with data fusion and visualization
Asking the right questions: timely advice for emerging tools, better data, and approaches for systems performance measures
Tools and methods: what are we doing and how are we doing it?
Measuring regional and community outcomes
Measuring transportation system and mode performance
Measuring service quality, effectiveness, and efficiency at the program, project, or service levels
Measuring the immeasurable: pitfalls and opportunities for gauging livability, economic prosperity, and transit state of good repair
Breaking down boundaries for transportation, land use, and the environment: how to choose and use livability metrics
Incorporating economic impact yardsticks into transportation investment decision making and performance management
State-of-good-repair data, performance measures, and capital program decision making
Concluding remarks
Appendix A: poster summaries.
Includes bibliographical references.
Turnbull, Katherine F.
United States. Federal Highway Administration.
United States. Federal Transit Administration.
National Research Council (U.S.). Transportation Research Board.
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