Franklin

Communication skills for dental health care providers [electronic resource] / Lance Brendan Young, Cynthia Rozek O'Toole, Bianca Wolf.

Author/Creator:
Young, Lance Brendan, author.
Publication:
Hanover Park, IL : Quintessence Publishing Co, Inc, [2015]
Format/Description:
Book
1 online resource.
Subjects:
Communication in dentistry.
Interpersonal communication.
Dental personnel and patient.
Dentistry -- Practice.
Medical subjects:
Communication.
Dentist-Patient Relations.
Attitude of Health Personnel.
Clinical Competence.
Cultural Competency.
Contents:
Understanding communication
Preparing for patient communication
Developing cultural competence
Enhancing listening skills
Improving verbal skills
Refining nonverbal communication skills
Initiating and interviewing
Interacting during and after procedures
Presenting treatment plans
Managing life span challenges
Managing hearing and speaking challenges
Managing stigma challenges.
Notes:
Includes bibliographical references and index.
Electronic reproduction. Ipswich, MA Available via World Wide Web.
Description based on online resource; title from digital title page (viewed on October 29, 2015).
Local notes:
Acquired for the Penn Libraries with assistance from the Rosengarten Family Fund.
Contributor:
O'Toole, Cynthia, author.
Wolf, Bianca, author.
EBSCOhost
Rosengarten Family Fund.
Other format:
Print version: Young, Lance Brendan, author. Communication skills for dental health care providers
ISBN:
9780867155402
086715540X
9780867156904
0867156902
Publisher Number:
99965067919
Access Restriction:
Restricted for use by site license.
Loading...
Location Notes Your Loan Policy
Description Status Barcode Your Loan Policy