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a| GA 1.13:GAO-09-671
a| United States. b| Government Accountability Office.
a| Hurricanes Gustav and Ike disaster assistance h| [electronic resource] : b| FEMA strengthened its fraud prevention controls, but customer service needs improvement : report to Congressional committees.
a| Hurricanes Gustav and Ike disaster assistance : b| Federal Emergency Management Agency strengthened its fraud prevention controls, but customer service needs improvement
a| FEMA strengthened its fraud prevention controls, but customer service needs improvement
a| [Washington, D.C.] : b| U.S. Govt. Accountability Office, c| 
a| 1 online resource (i, 21 p. :) b| illustrations, digital, PDF file.
a| Record is based on bibliographic data in ProQuest U.S. Congressional Research Digital Collection. Reuse except for individual research requires license from ProQuest, LLC.
a| Includes bibliographical references.
a| Background -- FEMA has significantly improved fraud prevention controls over disaster assistance, but weaknesses still exist -- Some disaster victims had difficulty registering for assistance -- Conclusions.
a| Restricted for use by site license.
a| GAO conducted undercover tests of the the Individuals and Households Program process during the response to Hurricanes Gustav and Ike. This report discusses (1) whether FEMA's fraud controls have improved since Katrina and Rita and (2) issues GAO identified related to the customer service that FEMA provided.
a| Electronic reproduction. b| [Bethesda, Md.] : c| ProQuest, d| 2004. e| digital, PDF file. n| ProQuest U.S. Congressional Research Digital Collection. n| Mode of access: World Wide Web via ProQuest website.
a| United States. b| Federal Emergency Management Agency x| Customer services x| Evaluation.
a| Fraud investigation z| United States.
a| Emergency management z| United States x| Evaluation.
a| Hurricane Gustav, 2008.
a| Hurricane Ike, 2008.
a| ProQuest U.S. Congressional Research Digital Collection.
i| Print version: a| United States. Government Accountability Office. t| Hurricanes Gustav and Ike disaster assistance w| (OCoLC)419300746
i| Microfiche version: a| United States. Government Accountability Office. t| Hurricanes Gustav and Ike disaster assistance. d| [Bethesda, Md.] : ProQuest, o| CIS 2009 J942-496 w| (ProQuest)cis200902587
u| http://hdl.library.upenn.edu/1017.12/1720253 z| Connect to full text
a| UMI c| UMI
b| web h| -