Franklin

Assert yourself : how to find your voice and make your mark.

Author/Creator:
A. and C. Black Publishers Staff Corporate Author
Publication:
London : A&C Black, 2009.
Format/Description:
Book
1 online resource (97 p.)
Edition:
Revised edition.
Series:
Steps to success.
Steps to success
Status/Location:
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Details

Subjects:
Assertiveness (Psychology).
Interpersonal communication.
Form/Genre:
Electronic books.
Language:
English
Summary:
Full of practical, step-by-step advice on how to boost your self confidence and deal with others assertively without appearing aggressive, Assert yourself contains a self-assessment quiz, top tips, common mistakes and advice on how to avoid them, summaries of key points, plus lists of handy books and weblinks.
Contents:
Cover; Titlepage; Copyright; Contents; How assertive are you?; 1 Communicating assertively at work; 2 Developing presence; 3 Building confidence at work; 4 Managing others' perceptions; 5 Using non-verbal communication; 6 Dealing with stressful relationships and bullying; 7 Improving leadership skills; 8 Negotiating the pay rise you deserve; Where to find more help; Index
Notes:
Includes index.
Description based on online resource; title from PDF title page (ebrary, viewed August 14, 2015).
ISBN:
1-280-85135-X
9786610851355
1-4081-0254-4
OCLC:
232575281