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The power of ultimate Six Sigma [electronic resource] : Keki Bhote's proven system for moving beyond quality excellence to total business excellence / Keki R. Bhote.

Author/Creator:
Bhote, Keki R., 1925-
Publication:
New York : AMACOM, 2003.
Format/Description:
Book
1 online resource (367 p.)
Status/Location:
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Details

Subjects:
Process control.
Form/Genre:
Electronic books.
Language:
English
Summary:
One of Six Sigma's founding fathers shares his trademarked process for ensuring total quality.
Contents:
Preliminaries; Contents; Foreword; Preface; Acknowledgments; Evolution and Infrastructure; The Power of Ultimate Six Sigma: A Reach-Out Purpose- Business to Solve the World's Ills at a Profit; From Infirmity of the Hyped Six Sigma to the Power of Ultimate Six Sigma; The Scope Structure and Methodology of the Power of Ultimate Six Sigma; From Mere Customer Satisfaction to Customer Loyalty; From Blinkered Micromanagement to Leadership with Panoramic Vision; Organization From the Straitjacket of Taylorism to the Freedom of a Culture of Entrepreneurship
Employees From Industrial Autocracy Toward Industrial DemocracyFrom a Customer-Supplier Win-Lose Contest to a Win Win Partnership for the Entire Supply Chain; Quality From Wheel Spinning to World Class; From Cost Reduction with Mirrors to a Robust Bottom Line; Cycle Time From a Black Hole to the Best Metric for Effectiveness; Design: From Historic Levels to Designs in Half the Time, with Half the Defects Half the Costs and Half the Manpower; Manufacturing From Sunset Obsolescence to Sunrise Enlightenment; Services: From a Black Hole of Little Accountability to a Productivity Contributor
The Power of Ultimate Six Sigma ResultsResults From Mediocrity to World Class; Conclusion New Hope New Horizons for Corporations; Reference Notes; Index; About the Author
Notes:
Description based upon print version of record.
Includes bibliographical references and index.
ISBN:
0-8144-2694-8
OCLC:
73814716