Franklin

Smart selling on the phone and online [electronic resource] : inside sales that get results / Josiane Chriqui Feigon.

Author/Creator:
Feigon, Josiane Chriqui.
Publication:
New York : American Management Association, 2009.
Format/Description:
Book
1 online resource (273 p.)
Edition:
1st edition
Status/Location:
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Other records:
Subjects:
Telephone selling.
Electronic commerce.
Selling.
Form/Genre:
Electronic books.
Language:
English
System Details:
text file
Summary:
Ten indispensable skills for inside sales success.
Contents:
CONTENTS; FOREWORD; INTRODUCTION: But I've Only Got Four Minutes!; CHAPTER 1: TIME MANAGEMENT: Momentum Control; CHAPTER 2: INTRODUCING: Selling in Sound Bites; CHAPTER 3: NAVIGATING: Avoiding the No-Po's; CHAPTER 4: QUESTIONING: Building Trust, One Question at a Time; CHAPTER 5: LISTENING: Letting Go of Assumptions; CHAPTER 6: LINKING: Selling to Power Buyers; CHAPTER 7: PRESENTING: It's Showtime!; CHAPTER 8: HANDLING OBJECTIONS: Bring Them On!; CHAPTER 9: CLOSING: The Complex Road to Gaining Commitment; CHAPTER 10: PARTNERING: Conscious Collaboration; EPILOGUE; INDEX
Notes:
Includes index.
ISBN:
9786612386831
1-282-38683-2
0-8144-1466-4
OCLC:
458594511