The manager's phrase book [electronic resource] : 3,000+ powerful phrases that put you in command in any situation / by Patrick Alain.
- 1st edition
- Pompton Plains : Career Press, Inc., 2013.
- Business communication.
- Electronic books.
- System Details:
- Mode of access: Internet via World Wide Web.
- The Manager’s Phrase Book is a collection of thousands of ready-to-use phrases that will enable you to move into the ranks of today’s most competent managers. You will have control of any situation at a moment’s notice, regardless of your position in the corporate world. You will have all the weapons you need to succeed where vibrant, meaningful, appropriate, and, perhaps above all, precise language is required.With this passport to success, you will begin a new game in which you are among the charismatic, the untouchable--the elite. The Manager’s Phrase Book is an amazingly fast paced, easy-to-use reference book that will help you to:Use the correct words at all timesConquer conflictTake on challenges and challengersBuild bridges between peopleAddress sticky situationsFurther your own careerAnd so much moreThe Manager’s Phrase Book makes it easy for you to break out of the mundane world of management and to take on all comers. It is the latest compilation of Patrick Alain’s research on how managers really communicate in today’s world.
- Staffing and HR
Ethics and legalities
Feedback and discipline
When it's personal
Meetings and presentations
Dealing with customers
Managing lower-level managers
Bonus section : managing up.
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