Franklin

How to change minds [electronic resource] : the art of influence without manipulation / Rob Jolles.

Other records:
Author/Creator:
Jolles, Robert L., 1957-
Other Title:
Art of influence without manipulation
Edition:
1st ed.
Publication:
San Francisco : Berrett-Kohler Publishers, [2013]
Series:
BK business book.
BK business book
Format/Description:
Book
1 online resource (216 p.)
Subjects:
Selling -- Psychological aspects.
Change (Psychology).
Decision making -- Psychological aspects.
Influence (Psychology).
Form/Genre:
Electronic books.
Language:
English
System Details:
text file
Summary:
Persuade, Don't Push!Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what and why they need to change. Whether you hope to make a sale or improve a relationship, Jolles's wise advice-illust
Contents:
Cover; Contents; Preface; 1 Changing Minds-Changing Lives; 2 Inside the Minds of Those You Are Changing; 3 Establishing Trust; 4 The Blueprint for Changing Minds; 5 Committing to Change; 6 Initiating Change; 7 "I Object!"; 8 How to Change Your Mind; Who Am I? A "Sto-em"; How to Change Minds Worksheet; Appendix: Influence without Manipulation; Acknowledgments; Index; A; B; C; D; E; F; G; H; I; L; M; N; O; P; Q; R; S; T; U; V; W; X; Y; About the Author
Notes:
Includes index.
ISBN:
1-60994-830-0
OCLC:
842266379
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