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What really matters in operations management [electronic resource] : the 8th international conference of the European Operations Management Association, Bath, UK / Guest editor, Dr. Harvey Maylor.

Publication:
Bradford, England : Emerald Group Publishing, c2002.
Format/Description:
Book
1 online resource (108 p.)
Series:
International journal of operations & production management ; 23, no. 2
Status/Location:
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Other records:
Subjects:
Industrial management.
Production management.
Form/Genre:
Electronic books.
Language:
English
Summary:
What really matters in operations management?''What really matters in operations management'' provided the theme for the 8thInternational Conference of the European Operations Management Association.We welcomed over 220 delegates from 26 countries to Bath for the opening of theconference.
Contents:
Contents; Abstracts and keywords; Guest editorial; Applying resource-based theory; Putting supply chain learning into practice; Companies' perceptions of inhibitors and enablers for process improvement activities; Towards a framework for operations management in e-commerce; Measuring performance in a changing business environment; Some moderating effects on the service qualitycustomer retention link;
Notes:
Description based upon print version of record.
Contributor:
Maylor, Harvey.
ISBN:
1-280-51112-5
9786610511129
1-84544-489-2
OCLC:
61690974