The global opportunity in IT-based services [electronic resource] : assessing and enhancing country competitiveness / Randeep Sudan ... [et al.].
- Washington, D.C. : World Bank, c2010.
1 online resource (151 p.)
- Technological innovations -- Economic aspects -- Developing countries.
Service industries -- Technological innovations -- Developing countries.
Competition -- Developing countries.
- Electronic books.
- This book aims to help policy makers take advantage of the opportunities presented by the global IT services and IT-enabled services (ITES) industry. It analyzes factors crucial to a country's competitiveness-including skills, cost, infrastructure, business environment; and presents a Location Readiness Index (LRI) as a diagnostic tool for developing countries. It also discusses policy options for enabling growth in IT/ITES industries.
- Cover; Title Page; Copyright; Contents; Foreword; Acknowledgments; About the Authors; Abbreviations; Trends and Opportunities for Developing Countries; Appendix A: The Location Readiness Index as a Diagnostic Tool; Appendix B: Application of the Location Readiness Index to Indonesia and Kenya; Notes; References and Other Resources; Index; Back cover
- Description based upon print version of record.
Includes bibliographical references and index.
- Sudan, Randeep.
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