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Cognitive work analysis : toward safe, productive, and healthy computer-based work / Kim J. Vicente.

Author/Creator:
Vicente, Kim J., author.
Publication:
Mahwah, N.J. : Lawrence Erlbaum Associates, 1999.
Format/Description:
Book
1 online resource (441 p.)
Status/Location:
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Subjects:
Cognitive psychology.
Human-computer interaction.
Industrial safety.
Work environment.
Form/Genre:
Electronic books.
Language:
English
Summary:
This book describes, for the first time in pedagogical form, an approach to computer-based work in complex sociotechnical systems developed over the last 30 years by Jens Rasmussen and his colleagues at Risø National Laboratory in Roskilde, Denmark. This approach is represented by a framework called cognitive work analysis. Its goal is to help designers of complex sociotechnical systems create computer-based information support that helps workers adapt to the unexpected and changing demands of their jobs. In short, cognitive work analysis is about designing for adaptation.
Contents:
Book Cover; Title; Copyright; Dedication; Contents; Foreword; Preface; I Introduction; 1 What's the Problem? Scope and Criteria for Success; 2 Why Work Analysis! An Ecological Perspective; II Three Approaches to Work Analysis; 3 Normative Approaches to Work Analysis: "The One Best Way!"; 4 Descriptive Approaches to Work Analysis: "What Workers Really Do"; 5 Toward a Formative Approach to Work Analysis: "Workers Finish the Design"; III Cognitive Work Analysis in Action; 6 Case Study: Process Control; 7 Phase 1: Work Domain Analysis; 8 Phase 2: Control Task Analysis
9 Phase 3: PR Strategies Analysis 10 Phase 4: Social Organization and Cooperation Analysis; 11 Phase 5: Worker Competencies Analysis; 12 Implications for Design and Research; IV Final Words; 13 Designing for Adaptation: Safety, Productivity, and Health and the Global Knowledge-Based Economy; Appendix: Historical Addendum; References; Author Index; Subject Index
Notes:
Description based upon print version of record.
Includes bibliographical references and index.
Description based on print version record.
ISBN:
1-135-68902-4
0-429-22810-4
1-135-68903-2
1-282-37830-9
9786612378300
1-4106-0303-2
0-585-16171-2
OCLC:
503070525
Publisher Number:
10.1201/b12457 doi