Franklin

IOMA's report on customer relationship management.

Publication:
New York, N.Y. : IOMA, c2002-
Format/Description:
Journal/Periodical
v.
Monthly
Issue 02-2 (Feb. 2002)-
Ceased with June 2005.
Continues:
Managing Customer Service
Subjects:
Customer relations -- United States -- Periodicals.
Notes:
Description based on surrogate; title from caption.
Contributor:
Institute of Management & Administration.
OCLC:
48806046
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