Franklin

Empowering and Protecting Consumers in the Internet Economy [electronic resource] / Organisation for Economic Co-operation and Development.

Author/Creator:
Organisation for Economic Co-operation and Development.
Publication:
Paris : OECD Publishing, 2013.
Format/Description:
Government document
Book
1 online resource (34 pages)
Series:
OECD Digital Economy Papers 20716826 ; no.216.
OECD Digital Economy Papers 20716826 ; no.216
Status/Location:
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Subjects:
Science and Technology.
Summary:
This report is part of a series of papers in the follow-up work to the 2008 Seoul Ministerial Declaration for the Future of the Internet Economy. It shows that over the past five years, despite the financial crisis, business-to-consumer e-commerce has grown steadily across the OECD and beyond, spurred by increased Internet and broadband penetration, competition and innovation, which have in turn led to consumer access to a wider range of products at lower prices. The spread of mobile devices, easy-to-use payment mechanisms, as well as participative web tools such as price and product comparisons and consumer ratings and reviews has further provided consumers with a more convenient e-commerce experience. Trust in e-commerce, however, remains challenged by a number of problems requiring further attention. These include complex information disclosures, legislative gaps, fraudulent and misleading practices and privacy threats as well as inadequate redress mechanisms.
Notes:
Title from title screen (viewed May 1, 2017).
Contributor:
SourceOECD (Online Service)
Access Restriction:
Restricted for use by site license.