Franklin

Procuring complex performance : studies of innovation in product-service management / edited by Nigel Caldwell and Mickey Howard.

Publication:
New York : Routledge, 2011.
Format/Description:
Book
1 online resource (273 p.)
Series:
Routledge studies in business organization and networks ; 46.
Routledge studies in business organizations and networks ; 46
Status/Location:
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Details

Subjects:
Project management.
Technological innovations -- Management.
Form/Genre:
Electronic books.
Language:
English
Summary:
This book examines the management of Procuring Complex Performance (PCP) in large-scale programmes that includes the downstream support phase in sectors such as construction, healthcare, transport, aerospace, marine and defence. It brings together a series of edited chapters to explain why the traditional combination of linear project management and highly detailed contracts are now unsuited to the dynamics of emerging customer requirements based on performance and outcome. Working with leading business professors across the UK and Europe, Caldwell and Howard present the case for why large-
Contents:
Book Cover; Title; Copyright; Contents; Tables; Figures; Foreword; Acknowledgements; Introduction: Procuring Complex Performance: Studies of Innovation in Product-Service Management; Part I: Conceptual Underpinnings; 1 Contracts, Relationships, and Integration: Towards a Model of the Procurement of Complex Performance; 2 Commissions and Concessions: A Brief History of Contracting for Complexity in the Public Sector; 3 Contracts and Incentives in the Construction Sector; 4 Complex Performance, Process Modularity, and the Spatial Configuration of Production; Part II: Applications and Cases
5 Business Models for Complex Performance: Procuring Aerospace Engineering Design Services6 Learning to Procure Complex Performance: A Comparative Study of Highways Agencies in the UK and the Netherlands; 7 Supply Management in Naval Defence: The Case for PCP; 8 Delivering Innovation in Hospital Design: Finance, Contracts, and the Institutional Context; 9 Learning to Deliver a Mega-Project: The Case of Heathrow Terminal 5; Part III: Lessons and Implications; 10 Product-Service Innovation: Reframing the Buyer-Customer Landscape; 11 Lessons in Procuring Complex Services
12 Conclusions and CommentaryContributors; Index
Notes:
Description based upon print version of record.
Includes bibliographical references and index.
Contributor:
Caldwell, Nigel, 1960-
Howard, Mickey, 1967-
ISBN:
1-136-90304-6
1-282-88591-X
9786612885914
0-203-84205-7
OCLC:
670411094
Publisher Number:
10.4324/9780203842058 doi