Franklin

Employee engagement [electronic resource] : a roadmap for creating profits, optimizing performance, and increasing loyalty / Brad Federman.

Author/Creator:
Federman, Brad, 1968-
Edition:
1st ed.
Publication:
San Francisco, California : Jossey-Bass, 2009.
Format/Description:
Book
1 online resource (259 p.)
Subjects:
Employee motivation.
Management -- Employee participation.
Employees -- Attitudes.
Form/Genre:
Electronic books.
Language:
English
System Details:
text file
Summary:
""If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy.""-- Sharon S. Bilgischer, senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc. There is clear and mounting evidence that employee engagement keenly correlates to individual, group, and corporate performance in areas such as retention, productivity, customer service, and loyalty. This timely treatment provides a co
Contents:
Employee Engagement: A Roadmap for Creating Profits, Optimzing Performance, and Increasing Loyalty; Contents; Foreword; Preface; Acknowledgments; Introduction; Section I: ENGAGEMENT FOUNDATIONS; Section II: ENGAGEMENT APPLICATIONS; Notes; Index; About the Author
Notes:
Description based upon print version of record.
Includes bibliographical references and index.
ISBN:
0-470-52258-5
1-282-23760-8
9786612237607
0-470-52257-7
OCLC:
457179980
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