Franklin

MLA

Dieken, Connie. Talk Less, Say More: 3 Habits to Influence Others and Make Things Happen. 1st edition Hoboken, NJ: Wiley, 2009.

APA

Dieken, C. (2009). Talk less, say more: 3 habits to influence others and make things happen. 1st edition Hoboken, NJ: Wiley.

Chicago

Dieken, Connie, Talk Less, Say More: 3 Habits to Influence Others and Make Things Happen. 1st edition Hoboken, NJ: Wiley, 2009.