The basics of process mapping / Robert Damelio.

Author/Creator:

Damelio, Robert, author.

Edition:

Second edition.

Publication:

Boca Raton, Florida ; London, [England] ; New York : CRC Press, 2011.

Format/Description:

Book
1 online resource (180 pages) : illustrations

Subjects:

Work design.
Flow charts.
Organizational effectiveness.

Form/Genre:

Electronic books.

System Details:

text file

Summary:

This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.

Notes:

"A Productivity Press Book".
Description based on print version record.
Includes bibliographical references.

ISBN:

0-429-25219-6
1-138-43172-9
1-4398-6318-0
1-56327-376-4
1-4398-9127-3

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