Franklin

MLA

Bridges, Eileen, and Kendra Fowler. The Routledge Handbook of Service Research Insights and Ideas. .

APA

Bridges, E., & Fowler, K. The Routledge handbook of service research insights and ideas. .

Chicago

Bridges, Eileen, and Kendra Fowler. The Routledge Handbook of Service Research Insights and Ideas.