Mode of access: Internet from GPO Access web site. Address as of 4/21/04: http://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=gao&docid=f:d01601.pdf; current access available via PURL.
Title from title screen (viewed on Apr. 21, 2004). "May 2001." Paper version available from: General Accounting Office, 441 G St., NW, Rm. LM, Washington, D.C. 20548. Includes bibliographical references. "GAO-01-601." GPO Cataloging Record Distribution Program (CRDP).
United States. General Accounting Office. Veterans' benefits : training for claims processors needs evaluation