Intro CONTENTS PREFACE ACKNOWLEDGMENTS The Crisis Communications Plan Gathering and Maintaining Crisis- Ready Information Assembling the Team: The Collective Intelligence Identifying Library Audiences and Stakeholders Assessing Your Library's Crisis Potential Creating Ready Responses for Areas of Vulnerability Building Positive Media Relationships Communicating during a Crisis After the Crisis: A Time of Opportunity Twenty Tips for Writing an Effective News Release Sample News Release GLOSSARY FURTHER READING INDEX.
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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Print version: Thenell, Jan Library's Crisis Communications Planner