Service offerings and agreements ITIL� 2011 intermediate capability handbook / itSMF International.

Author/Creator:

ITSMF International, author.

Edition:

Second edition.

Publication:

London, [England] : TSO, 2014.

Format/Description:

Book
1 online resource (196 pages) : illustrations, tables

Subjects:

Information technology -- Management.

Form/Genre:

Electronic books.

Notes:

Description based on online resource; title from PDF title page (ebrary, viewed July 8, 2016).

Local notes:

Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

Other format:

Print version: ITSMF International. Service offerings and agreements ITIL� 2011 intermediate capability handbook.

ISBN:

9780113314492
9780113314515 (e-book)

OCLC:

952932161

Loading...