Franklin

The Trainer's Handbook.

Other records:
Author/Creator:
Lawson, Karen.
Edition:
4th ed.
Publication:
Hoboken : John Wiley & Sons, Incorporated, 2015.
Format/Description:
Book
1 online resource (361 pages)
Subjects:
Employees -- Training of -- Handbooks, manuals, etc.
Form/Genre:
Electronic books.
Contents:
Title Page
Copyright
Table of Contents
List of Tables, Exhibits, and Figures
Acknowledgments
Preface
Part I: Training Fundamentals
Chapter 1: Assessing Needs
Understanding Needs Assessment
Needs-Assessment Process
How to Conduct a Needs Assessment
Developing an Action Plan
Assessing Participants' Knowledge, Attitudes, Skills
Key Points
Chapter 2: Understanding Adult Learners
Andragogical versus Pedagogical Model
How and Why People Learn
Learning Styles
Application of Learning Principles
Key Points
Chapter 3: Training Styles
Trainer Characteristics and Competencies
Training Style
Learner-Centered versus Information-Centered
Key Elements of a Trainer's Style
Key Points
Chapter 4: Understanding Today's Learner
The Changing Training Environment
Self-Awareness
Diversity Issues
Key Points
Chapter 5: Writing Instructional Objectives
What Are Learning Objectives?
Writing Learning Objectives
Key Points
Chapter 6: Writing an Instructional Plan
Instructional Plan Overview
Time Needed to Develop a Training Program
Cost Considerations
Major Components of Design
Creating a Design Matrix
Creating a Detailed Instructional Plan
Components of an Instructional Plan
Instructional Methods
Developing Materials
Key Points
Chapter 7: Selecting, Designing, and Developing Active-Training Methods
The Case for Active Training
Cooperative Learning
Creating an Active-Learning Environment
Designing Active-Training Activities
Common Methods and Materials
Experiential Learning Activities
Key Points
Chapter 8: Delivering Training
Creating a Positive Learning Environment
Experiential Learning Cycle
Tips for Using Specific Methods
Improving Platform Presence
Key Points
Chapter 9: Using Visual Aids.
Retention Rate in Visual Learning
Reasons to Use Visual Aids
Guidelines for Using Slides
Using Flip Charts
Using Videos and Video Clips
Key Points
Chapter 10: Working with Groups
The Trainer as Facilitator
Ways to Encourage Participation
The Art of Asking Questions
Responding to Questions
Scaling the Wall of Resistance
Problem Situations
Key Points
Chapter 11: Using Creativity
Creativity with Small Groups
Props and Other Theatrical Techniques
Using Games
Creative Closings
Key Points
Chapter 12: Evaluating Training
Evaluation Basics
Four-Level Model for Training Evaluation
Participant Evaluation and Accountability for e-Learning
Accountability for Training
Significance of the Evaluation Process
Key Points
Part II: Special Training Considerations
Chapter 13: Training Across Cultures
Globalization of Businesses and People
Culture and Cultural Dimensions
Becoming Culturally Intelligent
Practical Application
Key Points
Chapter 14: Storytelling as a Training Technique
The Value of Storytelling
Types of Stories
Telling Personal Stories
Capturing Your Personal Stories
How to Tell Your Story
Key Points
Chapter 15: Using Technology in Training
Workplace Trends
Advantages/Benefits of Distance Learning
Disadvantages/Drawbacks to Distance Learning
Types of Distance Learning
Guidelines for Designing Distance Learning
Designing and Developing Activities
Delivering Content and Activities
Key Points
Chapter 16: Training On the Job
The Need for Structured On-the-Job Training
Selecting the Trainer
Developing an Instructional Plan
On-the-Job Training Model
Evaluating On-the-Job Training
Key Points
Chapter 17: Training During Tough Times
Prove the Value of Training.
Methods to Stretch Training Dollars
Technology-Based Delivery Methods
Just-in-Time Materials
Key Points
Chapter 18: The Business of Consulting: Internal and External
The Changing Role of the Trainer
The Client-Consultant Relationship
Developing a Proposal
Setting Clear Expectations
Selecting an External Consultant
After the Project
Key Points
Appendix A: Answers to Exercises
Chapter 3: Exhibit 3.3
Chapter 5: Exhibit 5.1
Chapter 7: Active Knowledge Sharing
Chapter 8: Seating Arrangements
Chapter 8: Pretest
Chapter 12: Measurement Terms
Appendix B: Recommended Resources
Books
Assessment Instruments and Simulations
Props, Toys, and Training Tools
Training Videos
Appendix C: Criteria for Selecting Packaged Programs
References
Index
About the Author
End User License Agreement.
Notes:
Description based on publisher supplied metadata and other sources.
Local notes:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Other format:
Print version: Lawson, Karen The Trainer's Handbook
ISBN:
9781118933145
9781119216155
OCLC:
926623161
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