Franklin

Winning with customers [electronic resource] : a playbook for B2B / D. Keith Pigues, Jerry Alderman.

Other records:
Author/Creator:
Pigues, D. Keith.
Publication:
Hoboken, NJ : Wiley, c2010.
Format/Description:
Book
xxix, 429 p.
Subjects:
Customer relations -- Management.
Consumer satisfaction.
Customer services -- Management.
Form/Genre:
Electronic books.
Notes:
Includes index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Contributor:
Alderman, Jerry D.
ProQuest (Firm)
ISBN:
9780470547991 (cloth)
OCLC:
659500729
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