Franklin

Implementing Virtual Reference Services : A LITA Guide.

Author/Creator:
Thomsett-Scott, Beth.
Publication:
Chicago : American Library Association, 2013.
Series:
LITA Guides
LITA Guides
Format/Description:
Book
1 online resource (143 pages)
Subjects:
Aircraft accidents -- United States.
Aircraft accidents -- United States -- Prevention.
Air pilots -- United States.
Form/Genre:
Electronic books.
Summary:
Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
Contents:
Intro
Title Page
Copyright Page
Contents
Preface
Acknowledgments
1: Virtual Reference Services: Considerations and Technologies
2: Using Twitter for Virtual Reference Services
3: Using Google Voice and Chat for Reference at the Kelvin Smith Library
4: Virtual Reference at UNLV Libraries: From Infancy to Popular Student Service
5: Instant Messaging for Virtual Reference
6: Embedded Librarians Using Web 2.0 Services for Reference
7: My Info Quest: A National Text Reference Message Service
8: AskColorado: A Collaborative Virtual Reference Service
Suggested Reading
About the Contributors
Index.
Notes:
Description based on publisher supplied metadata and other sources.
Local notes:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Other format:
Print version: Thomsett-Scott, Beth Implementing Virtual Reference Services
ISBN:
9781555709501
9781555708993
OCLC:
842929893
Loading...
Location Notes Your Loan Policy
Description Status Barcode Your Loan Policy