Franklin

The cure / James D. Slack.

Author/Creator:
Slack, James D., 1952- author.
Publication:
London : SAGE Publications: SAGE Business Cases Originals, 2020.
Format/Description:
Book
1 online resource.
Series:
SAGE Business Cases.
SAGE Business Cases
Status/Location:
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Subjects:
Bullying in the workplace -- Case studies.
Summary:
Bullying can raise its ugly head in any workplace. Its causes are many, but in this case it is primarily a function of implicit bigotry toward a particular group, and it is energized by breakroom gossip. The bully exploits one legitimate management theory (scientific management), causes stress with the transition to another legitimate management theory (human relations), and thwarts management efforts to change the workplace culture.The case centers on two main characters. A young man named Akhlaque is a probationary employee at a (fictional) "big box" store called Oh! Indoor-Outdoor (O!I-O). He is exceptionally shy, and coworkers in the breakroom wonder what causes his shyness. He is a cashier under the supervision of the second main character, Haberle—a man who does not like many people, and hates members of the LGBTQ community. Haberle runs his department as a bully but is careful not to violate company policy. Haberle uses his bullying to experiment with different behavioral "treatments," ostensibly to remove Akhlaque's shyness. None of them work. He tries one last treatment, which appears to cure Akhlaque, but the results do more damage than the "illness" itself. Akhlaque is terminated while Haberle is reprimanded. The story is narrated by Ellie, a supervisor in the paint department.
Notes:
Includes bibliographical references and index.
Description based on XML content.
ISBN:
9781529707847 (ebook) :
OCLC:
1141320318