Franklin

Building a Digital Future : A Transformational Blueprint for Innovating with Microsoft Dynamics 365.

Author/Creator:
Sarkar, Lipi.
Publication:
Newark : John Wiley & Sons, Incorporated, 2021.
Format/Description:
Book
1 online resource (338 pages)
Status/Location:
Loading...

Options
Location Notes Your Loan Policy

Details

Other Title:
Building a Digital Future
Form/Genre:
Electronic books.
Contents:
Cover
Title Page
Contents
Foreword
Preface
Acknowledgments
About the Contributors
Part One Digital Transformation with Dynamics 365
Chapter 1 Digital Transformation andthe Case for Change
Change, Change, Change
Digital Transformation: Key Drivers
Digital Transformation: Disrupt or Be Disrupted
Digital Transformation with Dynamics 365
Summing Up
Notes
Chapter 2 Capabilities for Transforming Your Business with Dynamics 365
A Platform for Change and Transformation
How to Drive Business Efficiencies
Data Platform: The Secret Sauce
Business Process: Simplification, Standardization, and Automation
Is There a Choice: Cloud or On-Premise?
Summing Up
Notes
Chapter 3 The Power of the Microsoft Platform
Rise of the Citizen Developer: Improving Productivity with the Power Platform
Building Custom Apps with Power Apps
Resources and Community Groups
Using Power BI to Create a Data-Driven Culture
Accelerating Organizational Capability and Driving Efficiency
Moving from Reactive to Proactive with IoT Integration
Improving Experiences with Chatbots and Natural Language Processing
Summing Up
Part Two Blueprint for Executing a Successful Dynamics 365 Project
Chapter 4 Five Cornerstones of Digital Transformation
Strategic Shift
Cultural Shift
Shift in People's Mindset
Process Shift
Governance and Control
Summing Up
Notes
Chapter 5 Program Readiness
Plan Before You Leap
Define Program Benefits and Outcomes
Knowing Your Business Processes
Pre-Project Communication
Digital Leadership
Selecting an Implementation Partner
Preparation and Readiness Before Program or Project Kick-Off
Summing Up
Notes
Chapter 6 Deep Dive: Organizational Change Management for Dynamics 365 and DX
Failings of Tactical OCM.
Why Invest in Strategic OCM Before Starting the Project
Organization After Implementation and Role Change
Gain Meaningful Digital Insights for Change
Embedding Required Cultural Transformation in the Organization
Measuring User Adoption, Key Performance Indicators, and Benefits Realization
Measure Benefits Realized Post Go-Live
Summing Up
Notes
Chapter 7 Fundamentals of Executing a Successful Dynamics 365 Project
Effective Communication
Importance of Design Thinking, UX Design, and Customer Journey Mapping
Establishing Clear Design Principles at the Outset
Shortening Project Timescales Through Empowered Decision Making and Collocated Teams
Pragmatic Approach to the Agile Implementation of Dynamics 365
Incorporating Traditional Planning Approaches with the Flexibility of Agile and Scrum
Embrace Change: Deliver to Time and Budget
Summing Up
Part Three Driving Innovation and Improvements with Dynamics 365
Chapter 8 Makers and Shakers of Dynamics 365 Transformation
Project Charter: Roles and Responsibilities
Critical Role of the User on a Dynamics 365 Project
Understanding of Value to Use
Delivering Value and Getting an Equitable Return
Why Users Should Create Dynamics 365 Documentation
Role of Microsoft Customer Success Manager
Leverage Your Community
Summing Up
Notes
Chapter 9 What Does Post Go-LiveLook Like?
The Windows: Planning for Operations
Manage Your Dynamics 365 Operations?
Best Practices for Dynamics 365 Operations
Value Add with Continuous Innovation
Managing Your Product Backlog Post Go-Live
Summing Up
Note
Chapter 10 Dynamics 365 Support and Continuous Improvement
Recommendation for the Dynamics 365 Business Team
Recommendations for the Dynamics 365 Application Support Technical Team
How to Support Dynamics 365 Implementation.
How to Continuously Improve
Benefits Realization
Continuing Culture of Digital Transformation
Summing Up
Notes
Part IV Appendices
Appendix A Success Enablers for Dynamics 365 Implementation
Microsoft Lifecycle Services
Azure DevOps
Regression Suite Automation Tool
Power Platform
How Do Azure DevOps, Lifecycle Services, RSAT, and Power Platform Complement Each Other?
Notes
Appendix B Microsoft FastTrack for Dynamics 365
Success by Design
Getting Started with FastTrack
Index
EULA.
Notes:
Description based on publisher supplied metadata and other sources.
Contributor:
Bansal, Vinnie.
ISBN:
1-119-74716-3
OCLC:
1249474037