Franklin

Remarkable customer service. [7 of 8], How to tell customers no / the Jeff Havens Company.

Publication:
Bloomington, IL : The Jeff Havens Company, 2018.
Format/Description:
Video
1 online resource (5 minutes)
Status/Location:
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Details

Other Title:
How to tell customers no
Academic Video Online.
Subjects:
Customer services.
Form/Genre:
Instructional films.
Language:
In English.
System Details:
digital
video file
Summary:
This video will help you deal with any instance in which you might be unable to fulfill a customer need. There's a big difference between talking about what you can't do and what you can do, and we'll cover exactly what those differences are. You'll also learn what an ocelot is, and where you can legally drive a tank. Needless to say, this is a pretty great video. Watch it!
Participant:
Jeff Havens, presenter.
Notes:
Title from resource description page (viewed October 08, 2019).
Contributor:
Havens, Jeff, on-screen presenter.
Jeff Havens Company, production company.
Alexander Street Press.
OCLC:
1126677591
Publisher Number:
ASP4179186/marc
Access Restriction:
Restricted for use by site license.